Shipping policy

 

 

1. Shipping Destinations

International Shipping. Depending on current circumstances such as war, natural events or restricted countries. Always changing. 

2. Shipping Times

Orders are typically processed within 2-3 business days from the date of purchase. After processing, delivery times may vary depending on your location. Please allow 7-14 business days for your order to arrive. Keep in mind that these are estimated delivery times, and actual delivery times may occasionally vary due to unforeseen circumstances.

3. Shipping Fees

Shipping fees are calculated at checkout based on the weight and dimensions of your order, as well as your shipping address. May vary.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival. Not always possible.

5. Shipping Carriers

We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used for your shipment may vary depending on your location and the size of your order.

6. Shipping Restrictions

Please be aware that some items may have shipping restrictions due to their size, weight, or other factors. Any restrictions or special shipping requirements for specific products will be clearly indicated on the product page.

7. Returns and Exchanges

For information regarding returns and exchanges, please refer to our Returns Policy.

8. Contact Information

If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact our customer support team at kontakt@trenpump.de.

We appreciate your business and look forward to serving you with the best possible shipping experience. Thank you for choosing TRENPUMP for your fitness and lifestyle needs.